It was founded at the time cargo handling in the country by many freight forwarders was not the best. The purpose therefor was to establish and improve upon delivery efficiency rate and assist other freight forwarders and importers with consultancy services in the area of compliance. The company is 100% indigenous.
Since its establishment, we have developed steadily over the years and has become one of the most reliable, efficient and trustworthy company. We are a member of Ghana Institute of Freight Forwarders, Licensed Customs House Agent, and Licensed by Ghana Port and Harbour Authority and other affiliated bodies.
To become the world’s foremost Project Logistics Shipping Company.
We are committed in providing professional services of the highest quality. We believe in delighting our clients and in the medium term strive to remain the most efficient freight forwarding service provider along the West African Coast.
With our Headquarters located strategically in Tema with proximity to Ghana’s largest Seaport, branch offices at Accra (KIA), Takoradi port, Kumasi, Tamale and agency offices in Lagos, Cotonou, Lome, Ouagadougou, Niamey, Abidjan, Monrovia and Banjul, Joemar promise to continue delivering fast and efficient service.
We may have all the expertise but one uncivilized use of language can just kill the business over night. Been mindful of this, as a matter of policy, we keep providing constant training opportunities to our staffs on communication skills. Proper use of language and changes in customer behaviors. The training aims at helping them identifying the different behaviors of individual clients at every particular point in time and the appropriate strategy needed to achieve job satisfaction.
Haven putting in place all these, we’re confident that our staffs are well cultured and much ready to handle any volume of business assigned to us. We have feed back system that allows the Director of Operations access satisfaction level of every job handled by our staff.
Upon this back drop, we have put together solid and experience management team headed by Ephraim Osei-Marfo(MD). Since 2000, he has steered the affairs of this company haven in mind the above, in the right direction. His leadership qualities has earned the company much recognition, lnternal and International.
Because of his visionary leadership, we have become trusted name in the freight forwarding and project logistics industry across the globe. Many foreign investors interested in investing in Ghana’s economy turn to consult us for all the information needed. Obike International, Parts Direct, Kumasi Agricultural Tools are few to mention. He is very much enlightened and believes in dialog in addressing differences in opinion to achieve growth.
BOARD OF DIRECTORS
Joemar has five member board of directors, they monitor and ensures the administrative practices are in accordance with the company’s vision and policies.
We have permanent staff of ten (10) and some casual workers on commission basis.
Periodically, we offer them in-service training and short courses to upgrade their knowledge on modern day freight forwarding. There is a need for every company to motivate her workers to bring best out of them. One way of motivating them is to upgrade their knowledge from time to time.
Due to such training, our staffs have become well cultured, more customer friendly and very active business minded people, they now understand why they should take personal responsibility on every job assigned to them.
On behalf of the management and the entire staff, we wish all our clients and principals long lasting business relationship.
If you are a shipper or forwarder and have difficulties accepting this services to Ghana due to unreliable nature of your rep. Please talk to us for assistance. Our reconciliation section ensure all freight collect are remitted immediately.
It’s was noticed that, some of the industry players often lack adequate knowledge on custom procedures, causing them sometimes on the bitter side of the law. Compliance consultancy was formed to assist colleague forwarders and importers to address the problem. It was amazing to know that, some importers could import products into the country without knowing the tax implication on the item imported.
To empower customers understand the operations of the system and appreciate the work of freight forwarder, We have been educating them on custom procedures, tax rate and it implications on their business and documentation needed for clearing/ forwarding a particular products. The major idea behind this, is to make them fully compliance with the system and avoiding haven issues with the law.
We advise any one who want to export/import into the country but have little or no idea of the required documents and permits should please consult us for assistance